Patient Experience Certification
Certificate of patient experience leadership patient experience is an emerging field with more and more accountability for the performance you deliver on quality safety and service.
Patient experience certification. Patient experience encompasses the range of interactions that patients have with the health care system including their care from health plans and from doctors nurses and staff in hospitals physician practices and other health care facilities. Patient experience institute pxi is an independent non profit committed to the improvement of patient experience through evidence based research continuing education and professional certification. Successful patient experience efforts are grounded by creating a burning platform for change leveraging transparent feedback and providing effective training. Developing leaders teams.
This comprehensive learning program provides a real world framework to improve performance and addresses the knowledge and skills associated with being an. Certification what is a certified patient experience professional cpxp certification. The patient experience certification program is designed by an expert physician faculty and used by over 20000 physicians. By definition a certified patient experience professional cpxp is a formal or informal leader who influences the systems processes and behaviors that cultivate consistently positive experiences as defined by the patient resident and family in settings across the continuum of care.
As an integral component of health care quality.